How Is My Personal and Financial Information Protected?

TABLE OF CONTENTS

• Bank-Level Data Encryption
• Secure Client Portals
• Limited Access Controls
• Trusted Third-Party Partners
• Compliance with Privacy Regulations
• Your Information Is Never Sold or Shared
• Questions About Privacy?
• In Summary

At Debt Consultants Group (DCG), safeguarding your personal and financial information is a top priority. We take your privacy seriously and use industry-standard security measures to ensure that your data remains safe, confidential, and protected throughout your time in the program.

Here’s how we protect your information:

Bank-Level Data Encryption

All sensitive information—such as financial statements, debt documents, and payment details—is encrypted using bank-level security (SSL/TLS) when transmitted or stored. This ensures your data stays protected against unauthorized access.

Secure Client Portals

Our client portal (if applicable) is protected with strong password protocols and multi-factor authentication (MFA), giving you secure access to your account information, documents, and communications.

Limited Access Controls

Only authorized personnel on your assigned Case Management and Negotiations teams have access to your personal and financial data — and only as needed to serve your account. Access is monitored and restricted by role-based permissions.

Trusted Third-Party Partners

We only work with verified, trusted partners — such as third-party escrow providers and payment processors — who meet rigorous compliance standards and are bound by confidentiality agreements.

Compliance with Privacy Regulations

DCG follows all applicable consumer protection and privacy laws, including the Gramm-Leach-Bliley Act (GLBA), ensuring the responsible handling of your non-public personal information.

We Never Sell Your Information

We will never sell, rent, or share your information with outside parties for marketing or commercial gain. Your trust is too valuable — and we are fully committed to earning and keeping it.

Need More Details?

If you ever have questions about our privacy and data protection practices, your Case Manager will be happy to explain them in detail.

In Summary

Your information is protected through encryption, strict access controls, and full compliance with privacy laws. At DCG, your security and trust come first.